Introduction

Thank you for choosing ALPAY products and services ("Services"). At ALPAY, we are committed to safeguarding your privacy and protecting your personal data.

By using our Services, you agree to the terms outlined in this policy. Please take the time to read it carefully.

Our Services are diverse, and additional terms or product requirements (including age requirements) may apply to specific offerings. Those additional terms will be provided with the relevant Services and will become part of your agreement with us if you use those Services.

Using our services

To ensure a positive experience for all users, you are required to comply with any policies made available within the Services.

Please refrain from misusing our Services. This includes, but is not limited to, interfering with the functioning of our Services or attempting to access them in ways other than those provided in the interface and instructions we offer. You may only use our Services as allowed by Algerian law. Failure to adhere to our terms or policies, or being involved in suspected misconduct, may result in the suspension or termination of the Services provided to you.

Using our Services does not grant you ownership of any intellectual property rights in the Services or the content you access. Unless you have obtained permission from the content owner or are otherwise permitted by law, you may not use content from our Services. Furthermore, these terms do not authorize the use of any branding or logos associated with our Services. Please do not remove, obscure, or alter any legal notices displayed in or along with our Services.

Privacy and copyright protection

At ALPAY, we respect your privacy and are committed to protecting your personal data. Our privacy policies outline how we handle your information when you use our Services. By using our Services, we ensure that we only retain the data necessary to complete the electronic payment process, such as product and price information, along with the related and essential data required for the purchase. This information is provided by the merchant, who bears full legal responsibility for it before the relevant authorities.

In compliance with Algeria’s data protection framework, including Law 18-07 on the protection of individuals with regard to the processing of personal data and Law 25-11 relating to electronic communications and digital transactions, ALPAY ensures that your personal data is collected, processed, and stored responsibly.

As required by GIE Monétique and SATIM regulations and conditions, ALPAY is legally obliged to retain payment transaction information for a period of 10 years. This data is stored strictly for purposes of accountability, regulatory compliance, and to respond to potential litigation or dispute requests.

To respect copyright laws, we respond to notices of alleged copyright infringement and may terminate accounts of repeat infringers in compliance with applicable intellectual property regulations in Algeria.

We provide information to help copyright holders manage their intellectual property online. If you believe someone is infringing on your copyrights and wish to notify us, you can find details on submitting notices and ALPAY's response policy in our Help Center.

Your content in our services

Certain Services allow you to upload, submit, store, send, or receive content. You retain ownership of any intellectual property rights you hold in that content.

By uploading, submitting, storing, sending, or receiving content through our Services, you grant ALPAY a license to use, host, store, reproduce, modify, create derivative works (such as translations or adaptations to improve compatibility with our Services), communicate, publish, publicly perform, publicly display, and distribute such content. This license is limited to the purpose of operating, promoting, and improving our Services, as well as developing new ones. The license remains valid even if you stop using our Services. Some Services may offer you ways to access and remove content provided to that Service. Additionally, some Services may have terms or settings that limit our use of submitted content. Please ensure that you have the necessary rights to grant us this license for any content you submit to our Services.

ALPAY reserves the right to modify, add, update, or remove any part of this policy at any time. We will notify you of significant changes through appropriate channels.

For any questions or concerns about this Privacy and Policy, please contact us at [contact email or support form].


Thank you for entrusting ALPAY and for using our Services.